Privacy Policy

Effective Date: 1 July 2024

CaterMax (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://catermaxplus.com, use our services, or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1. Personal Identification Information

  • Name
  • Email address
  • Mailing address
  • Phone number

1.2. Payment Information

  • Credit/Debit card information
  • Billing address

1.3. Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform

1.4. Usage Data

  • Information about how you use our website
  • Products and services

1.5. Marketing and Communications Data

  • Your preferences in receiving marketing from us
  • Your communication preferences

2. How We Use Your Information

We use the information we collect in the following ways:

2.1. To Provide and Manage Our Services

  • Process your orders and manage your account
  • Deliver products and services you request

2.2. To Improve Our Website

  • Analyze usage and trends to improve the user experience

2.3. To Communicate With You

  • Respond to your inquiries and provide customer support
  • Send you updates and promotional materials, if you have consented to such communications

2.4. For Marketing Purposes

  • Provide you with information about goods and services we offer that are similar to those you have already purchased or inquired about
  • Measure or understand the effectiveness of advertising we serve to you

2.5. To Ensure Security

  • Maintain the safety and security of our website and services

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:

3.1. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Order fulfillment
  • Marketing and advertising services

3.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal data, including:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Erasure: You have the right to request that we delete your personal data under certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Objection: You have the right to object to our processing of your personal data under certain circumstances.
  • Data Portability: You have the right to request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at [Your Contact Information].

6. Cookies

We use cookies to enhance your experience on our website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy [Link to Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.

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